FLEXIBLE UMBRELLA SOLUTIONS FOR WORKERS WHO WANT TO ENJOY THE BENEFITS OF CONTRACTING, FULL EMPLOYMENT RIGHTS AND MORE.

Umbrella Company FAQs

Everything you need to know about about working for an Umbrella Company
Whether you are new to freelancing or a seasoned and experienced contractor, there are sure to be a few questions you might have about working for an Umbrella Company. Download the Umbrella Guide to Contracting
 
For more details, please visit our FAQs page in our Help Section. 
 
  • My experience with Umbrella.co.uk was visibly clear and professional with the movement of my wages and pension contribution.Greg Thomas October 2021

  • Excellent Service Delivery & Client Care I was having some problems with a partial pension transfer I wanted to do, I raised it with Umbrella and Christel stepped in. She was an absolute star in handling the issue . Very knowledgeable, prompt, proactive, empathetic, thoughtful , follows through - I could go on and on about her excellent client care. She saw to it that my matter was sorted out at the right level . I wish we had many more Christels - she is an excellent asset to any organisation .Olubunmi October 2021

  • I had to find an umbrella company quickly and was very happy with this choice. They are very helpful in particular Christel in the pensions team was very attentive in resolving a problem I was having. She communicated at every stage until the issue was resolved.Janet Russell October 2021

  • Ciara Morris - Excellent customer service / support provided today. The first great experience with Umbrella, thank you.Deji Dosumu September 2021

  • Very good company to go through! Special thanks to rob charlton for the friendly and good customer service! Top lad and explained everything clearly and quickly to do with the company!Ian July 2021

  • I have been dealing with Robert​ Charlton from umbrella.co.uk and he has been an excellent help. His calculations for salary sacrifice have helped me see how I could save thousands in tax. I know he can't give me advice, and I'm not asking for any, but the information and his efficiency has already saved me days of working them out in spreadsheets (which is what I had to do last year) and I will definitely save ££££ over the year. Thank god I moved from another umbrella company to them, this service alone has been worth it !M Shah August 2021

  • Christel, was great. All my questions were answered with great detail. Who highly recommended using Christel. I couldn’t have asked for anymore.Ian Jimmy August 2021

  • Robert Charlton is my contact, was extremely helpful, very knowledgeable, explained everything very thoroughly. Looking around at some of the other umbrellas, it's a bit wild west out there, but I feel like Umbrella.co.uk are doing it right, and are one you can trust.Richard Norris August 2021

  • I had an issue with a payment “I didn’t get it” phoned umbrella and spoke to Robert, and within a few hours the payment was in my bank account. Well done umbrella and Robert.Ian August 2021

  • Alex Palazzo is very polite and calm. His customer service is exceptional and second to none. I will recommend him and Umbrella Company Limited to friend and family. Thank you Alex for your first class customer service.Elizabeth July 2021