Richard has been a member of the Umbrella team since 2009. He is responsible for building relationships with recruitment agencies across the UK who wish to work with a professional and compliant partner to provide payroll and accountancy for their contract candidates. He works closely agencies and clients to ensure they receive a first class service.
James has joined Umbrella with previous industry and recruitment experience, he is attentive to the needs of his clients and will always make sure they experience a high quality and personable service.
Liam has 10 years industry knowledge working through various departments so understands the needs of both the contractors and agencies alike. Liam likes to build relationships with recruitment agencies across the UK who wish to work with a professional and compliant partner to provide payroll and accountancy for their contract candidates.
Liam is a keen NFL fan and recently ticked off his bucket list by travelling to Denver to watch his beloved Broncos.
Heidi has been with Umbrella for over 3 years now progressing her career from the onboarding team to Internal Business Development Manager. Heidi has many years experience in the industry and takes great pride in looking after all her agencies, consultants and contractors. Heidi adores all things creative and loves bringing this into her role here at Umbrella.
A motivated, energetic and adaptable individual with a strong record of delivering sales results and excellent customer service. My success has been built upon my communication, negotiation and people skills, the ability to use my own initiative and work under pressure has been the key to my development and progression, whilst most importantly keeping a solid relationship with existing clients.
Business Development
The business development team at umbrella.co.uk are charged with bringing in a percentage of new business, acting as the mediator between agency and service provider in a highly competitive industry. Other parts of the role include keeping the agencies we work alongside up to date with all legislation matters. Dealing with PSL and ASL tenders, maintaining agency relationships and acting as day to day point of contact for key accounts.
New Business Team
The new business team looks after all new contractor enquiries that come in. They run through a thorough consultation with each contractor/freelancer explaining the various payment solutions available. PAYE Umbrella, if feasible our Accountancy Services. With the aim of providing best advice.
With over 25 years’ experience in leading and developing teams, Jane joined Umbrella in November 2019. Jane’s passion is coaching and empowering teams and individuals to achieve and exceed their best potential. Job satisfaction for Jane, comes from knowing that her team are the best in their field, always putting our customers and agency partner's needs first.
In her spare time, Jane enjoys spending time with family and friends. However her true love is for her holidays!
Nicolas joined Umbrella.co.uk following a successful sales career in various markets. Nicolas's role includes dealing with contractor enquiries, completing thorough consultations with contractors and freelancers to gain a good understanding of their personal circumstances and explaining the various payment solutions available to help them decide which suits them best. Nicolas will also assist contractors to identifying which of our added value services are relevant. In his spare time Nicolas enjoys going out with his family trying different cuisines and travelling.
Lucia started her career as a Key Account Manager within the Business Development Team here at Umbrella.co.uk. Lucia has brought with her experience and knowledge within both the recruitment and retail industry. With this, Lucia has an exceptional skill set in sales and has the ability to build strong relationships. All of these abilities ensure all her agencies, consultants and contractors are all looked after.
Alex has joined Umbrella, bringing over a decade of customer service and sales experience. His personalised service always puts his clients at the forefront of any decision he makes, exceeding expectations and finding solutions to any challenge placed in front of him.
James joined the team with a wealth of experience in sales and customer service, allowing him to fully understand the needs of both consultants and contractors. His excellent people skills have allowed him to build strong relationships with his clients, whilst giving them piece of mind that any queries will be dealt with quickly and efficiently.
Ellie started her career here at Umbrella.co.uk as a Key Account Manager and has since been promoted to a Senior Key Account Manager. Ellie has brought with her in-depth experience and knowledge of high-end recruitment. Working with this experience, Ellie also has a great skill set in sales, coupled with excellent people skills. All these attributes ensure that she is their to support all her agencies, consultants and contractors with anything they need.
Alison joined Umbrella with over 5 years’ experience in Recruitment which helps her fully understand the needs of her clients and contractors. She is able to use her skills and knowledge to build strong relationships with some of our key accounts. Alison loves to travel, watching live music and theatre.
Liz has been with Umbrella for over 6 years. Liz had progressed her career within Umbrella from account manager within customer services, to Key Account Manager in the Business Development team.
Liz’s experience within the industry means she has enviable knowledge that she uses to ensure all her agencies, consultants and contractors are all looked after.
Robert joined the team in January 2021. Having come from a recruitment/account management background he has worked with clients such as Adecco, Amazon and MOJ. His experience within this industry gives him a wealth of knowledge for both customers and clients alike and makes him an asset to any project. Robert is an extremely dedicated individual and loves to go the extra mile for our contractors and agencies.
Lauren has joined Umbrella with an extensive career in customer services and the financial industry. Now working within the business development team, Lauren is finding that this experience is proving invaluable in enabling her to look after the Umbrella contractors that she registers. Lauren is a great animal lover. Whilst living in Malta, she rescued a deaf cat. On her return to the UK she brought him back with her!
