Help and Support Articles

4Dm1n | 19 August 2014

Our Customer Services Team are available between 09:00 and 17:30 Monday to Thursday and 08:00-17:00 on Fridays.  Outside those hours we have an answering service which passes queries to a duty memb

4Dm1n | 19 August 2014

We have a Customer Services Team who provide a hands on service to all our customers.  Any member of the team would be able to help you with any questions that might arise.  

4Dm1n | 19 August 2014

All ringing phones are answered by a Customer Services Team member.  The Team always try to answer calls as soon as possible but during peak periods this may take longer.  We have a queuing system

4Dm1n | 19 August 2014

You will receive a welcome e-mail from our Welcome Team in which they will tell you where to find more information on the service should you need it.  They will also remind you of any further docum