Current Opportunities

If you are looking for jobs in Manchester, London or Cheshire then Umbrella- Company Limited and Umbrella Accountants LLP are expanding regularly and have new positions at both their Wilmslow, South Manchester and London offices.

If you are looking for a new exciting role but the job you are looking for isn’t yet showing please feel free to send in your CV for future reference. Accountant jobs, sales jobs and customers service roles are normally available.

Why work for Umbrella.co.uk? >

Below are our Current Vacancies:

Account Manager, Customer Services Team
Date Posted
13-12-16
Job Type
Permanent
Salary
£16k
Location
Wilmslow, Cheshire

Umbrella.co.uk are one of the fastest growing Financial Services firms in the Cheshire area having grown our active clients by 35% in the last 6 months alone.

An opportunity has arisen for an Account Manager to join us in our prestigious Wilmslow office. Find out more about working for Umbrella.co.uk

Role Summary

The role of Account Manager is to assist in delivering an industry leading service experience to both internal and external customers. 

The Account Manager must have a constant focus on maximising efficiency and meeting or exceeding SLA’s.

Relationship management with Customers, Umbrella Directors, Management and teams always striving towards the best and most cooperative working environment is imperative within this role.

The Account Manager will report directly to the Customer Services Manager.

Key Objectives

  1. Proactive management of Umbrella customers’ needs.
  2. Develop and maintain relationships with other departments to ensure an integrated approach to achieving operational and strategic objectives.
  3. Develop an excellent understanding of the group product range and use this knowledge to ensure the correct information is conveyed to customers.
  4. Proactive understanding of customer’s needs and reactive problem solving, document chasing and effective completion of registration processes.
  5. Liaison and relationship building with external clients outside of the contractor workforce.
  6. Relationship building and maximising efficiency of processes and tools available.
  7. Ensure that the group constantly strives to make improvements to the service and deliver an industry leading experience that is also cost effective.
  8. The Account Manager must have a good ability to prioritise tasks, stay calm under pressure and command respect through knowledge of operating processes and customer relationships.
  9. Ensure any customer exiting is managed effectively and full exit interviews are complied and reported back to Customer Services Manager.

Personal Attributes

The Account Manager should be a competent, motivated used to working in a high pressure environment, experience in analysing issues and identify and implement solutions. Excellent self management skills and ability and personality that enables them to remain calm under pressure.

 

Sales Administrator
Date Posted
18-07-16
Job Type
Permanent
Salary
Circa £15k
Location
Wilmslow, Cheshire

Umbrella.co.uk are one of the fastest growing Financial Services firms in the Cheshire area having grown our active clients by 35% in the last 6 months alone.

An opportunity has arisen for a Sales Administrator to join us in our prestigious Wilmslow office. Find out more about working for Umbrella.co.uk

The Sales Administrator has responsibility for the delivery of first class service in the area of sales admin support.    

Key functions are :

  • Membership of the Customer Support Unit which supports customers of Umbrella.co.uk and Umbrella Accountants in all areas
  • Supporting Managers of Customer Services, Sales and Claims Teams by
  • Administering the provision of services of Claims and IVA teams in dealing with prospective customers
  • Assisting with the control of all incoming sales leads
  • Assisting Customer Services with chasing documentation for new customer referrals
  • Liaison and relationship building with external business partners to ease the administrative burden on the operational teams.

Personal Attributes:

  • Experience in a high-activity customer service function in a busy and high-pressure working environment.
  • Experience in a busy administrative role
  • Highly developed organisational and self-management skills.
  • Resilience and calmness under pressure.

Key objectives:

  • To deliver an exceptional service to Umbrella.co.uk’s Umbrella customers. To do so within minimum resources by maximising efficiency of processes and tools available to us.
  • To meet agreed service levels in all cases by monitoring team members’ performance against SLAs.
Telesales Executive
Date Posted
18-07-16
Job Type
Permanent
Salary
Circa 18k basic – 30k OTE
Location
Wilmslow, Cheshire

Umbrella.co.uk are one of the fastest growing Financial Services firms in the Cheshire area having grown our active clients by 35% in the last 6 months alone.

An opportunity has arisen for a Sales Executive to join us in our prestigious Wilmslow office. Find out more about working for Umbrella.co.uk

Job Summary

To play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives.

Key Responsibilities and Accountabilities

1.       Achieve targets and KPI’s

2.       Contact clients to generate interest

3.       Qualify prospects

4.       Identify and maximise cross sell opportunities

5.       Close sales

6.       Update the CRM software to reflect the correct client position

7.       Answer and deal with incoming telephone calls and client queries

8.       Communicate effectively with clients and colleagues

9.       Manage workload effectively

10.   Any other reasonable tasks or duties as required by the Management

Hours of work:

TBA 37.5 hours per week Mon – Fri between 8.30 and 6.00 to support the needs of the business. 

Accountant
Date Posted
18-05-16
Job Type
Permanent
Salary
£16,000 – £21,000 (depending on experience and qualifications)
Location
Wilmslow, Cheshire

Umbrella Accountants LLP are one of the fastest growing accountancy firms in the Cheshire area having grown our active clients by 35% in the last 6 months alone. CloudAccountant.co.uk is a trading style of Umbrella Accountants, specialising in the SME market. 

An opportunity has arisen for a graduate/AAT qualified/ACCA part qualified individual to join us in our prestigious Wilmslow office. Find out more about working for Umbrella.co.uk

Our Accountants speak to clients every day helping them out. Along with premier customer care you will also be responsible for;

  • Preparation of statutory accounts and corporation tax computations
  • Preparation and completion of Self-Assessment tax returns
  • Experience/knowledge of SME sector
  • Tax planning
  • Recruitment of junior staff
  • Initial review of Semi-Senior output including accounts and tax returns

The ideal candidate will have the following:

  • Experience in Practice Accountancy
  • AAT / part ACCA qualified
  • Good understanding of VAT flat rate scheme, PAYE and Corporation Tax
  • Knowledge of premier cloud based accounting applications such as FreeAgent and Xero would be an advantage.

The ideal personal characteristics we look for;

  • Calm under pressure
  • Ability to discuss difficult concepts in a down to earth manner
  • Able to work with a lively and dynamic team
  • Excellent organisational skills are a must

In return, we will offer you a competitive salary and full study package.
 

Accountant
Date Posted
05-05-16
Job Type
Permanent
Salary
£16,000 – £21,000 (depending on experience and qualifications)
Location
Wilmslow, Cheshire

Umbrella Accountants LLP are one of the fastest growing accountancy firms in the Cheshire area having grown our active clients by 35% in the last 6 months alone.

An opportunity has arisen for a graduate/AAT qualified/ACCA part qualified individual to join us in our prestigious Wilmslow office. Find out more about working for Umbrella.co.uk

Our Accountants speak to clients every day helping them out. Along with premier customer care you will also be responsible for;

  • Preparation of statutory accounts and corporation tax computations
  • Preparation and completion of Self-Assessment tax returns
  • Recruitment of junior staff
  • Initial review of Semi-Senior output including accounts and tax returns

The ideal candidate will have the following:

  • Experience in Practice Accountancy
  • AAT / part ACCA qualified
  • Good understanding of VAT flat rate scheme, PAYE and Corporation Tax
  • Knowledge of premier cloud based accounting applications such as FreeAgent and Xero would be an advantage.

The ideal personal characteristics we look for;

  • Calm under pressure
  • Ability to discuss difficult concepts in a down to earth manner
  • Able to work with a lively and dynamic team
  • Excellent organisational skills are a must

In return, we will offer you a competitive salary and full study package.

Why work for Umbrella.co.uk?