If you’ve taken a taxi recently, there’s a high chance it might have been an Uber car. One of the most impactful start-ups in recent years, a hidden fact behind Uber’s inexorable rise has been its total reliance on contractors. There are something like permanent 2,000 employees on the Uber payroll, compared to nearly 160,000 contractors.
So what can the Uber example tell us about contracting in the 21st century economy? Umbrella’s Operations Director Neil Armitage gave us his thoughts: “Uber is a really specific example of an ‘on-demand’ style of business. They can recruit contractors in waves as and when. Drivers, tech experts and back office staff. That suits their business model, so it is a somewhat nuanced example.”