Looking for the UK's Best Umbrella Company?

02/14/2013 - 07:51

If you are searching for the UK's Best Umbrella Company then hopefully the results of our January leavers customer satisfaction survey may help you choose PayMatters.

I January we received 68 customer satisfaction scores.  Scores are graded:

 

 

6 - Outstanding

5 – Very Good

4 – Good

3 – Improvement Needed

2 – Serious Issues to Address

1 – Very Poor

 

A summary of the results is:

 

Sign-Up

Welcome Pack

Portal

Payment Regularity

Payslips/Pay Summaries

Pay v PAYE

Account Manager

Average

4.79

4.90

4.63

5.18

5.04

4.65

5.19

4.91

Which shows we overall our performance was rated "Very Good".

 

WE ALSO RECEIVED THE FOLLOWING TESTIMONIALS :

 

Since being with PayMatters I can say the experience has been excellent. Services provided have been everything I have expected including the speedy services of invoices and pay.

A special thanks to Emma who has helped me in the past 2 years. A very professional, trustworthy and honest person who I can only recommend in the future.

Good luck to Emma in her career!

Gary C  (January 2013)

A smooth experience , many thanks.

John W  (January 2013)

Outstanding and would definitely use again

Peter H (January 2013)

Your service was excellent and all my enquiries either by phone or email were answered swiftly, I would recommend you to colleagues.

Peter S (January 2013)

Fantastic, attentive, personable and responsive

Howard S (January 2013)

A very efficient and helpful organisation with a personal touch, in my case.

Joseph M  (January 2013)

My experience with Paymatters has been fantastic and I cannot praise your professionalism and that of your colleagues enough.  Thank you for everything and I will not hesitate to refer the services of Paymatters to others at any future point.

John H  (January 2013)

Excellent, I would recommend pay matters to a friend well done.

Waheed K  (January 2013)

Very efficient thank you

William W  (January 2013)

I have been very pleased with the excellent service I have received from Paymatters. You have always been very helpful and efficient .

Steve W (January 2013)

 Zahra & Hannah have both been brilliant. Thank you to both of them.

Mike R  (January 2013)

Excellent

Mike S  (January 2013)

 So if you are looking for the Best Umbrella Company please feel free to give us a call on 0800 121 6513.