Louise Stephens-Pantoja wins Employee of the Month

Since Louise joined Umbrella as our new Claims Manager in April, she has consistently gone the extra mile to deliver new ideas and services for our customers.

Well done Louise!

The Umbrella Bake Off sees some colourful competition

We have a rogue baker in the office. Annie, one of our Account Managers has made this colourful and delicious 'Mermaidy Unicorn' vanilla sponge cake, with vanilla butter cream, handmade meringues and LOTS OF GLITTER! 

Sarah Maurice-Jones Wins May Employee of the Month

All at Umbrella offer their heartiest congratulations to Sarah Maurice-Jones for being chosen as Employee of the Month for May.

Sarah is an inspirational and motivating leader of the Customer Services team who has ensured that our standards of customer care have not dropped while the industry has coped with the effects of recent legislative changes.

Well done Sarah!

Umbrella.co.uk Customer Services answered 6429 calls during May with an average wait time of just 7 seconds.

Call volume has fallen by almost 40% in customer services since the introduction of the new T&S legislation. 

We have therefore created a customer service hub serving both umbrella and accountancy customers which will offer first line support for all customer telephone enquiries.  This will be available from 1 June 2016. 

The Great Umbrella Bake Off 2016 begins!
Editor | 20 May 2016
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The Great Umbrella Bake Off 2016 begins! Umbrella Accountants will be battling it out with their baking skills.

This week Sarah Smith’s Glitter ball and edible flower chocolate fudge cake has set the baking bar high!

We have 20 staff taking part so expect more than a bakers dozen of delicious cakes over the coming months! To make sure everyone in the department takes part they have the motto “No Bakey, No Cakey!”

Work well as part of a team as well as on your own initiative? You and everyone else I'm afraid.

We're recruiting across the board here at Umbrella Accountants and consequently I'm getting to read a lot of CV's. Some of them are clearly refined by efficient recruiters and then there are others telling me about how they spent 2 weeks on a paper round in 1983 as part of their 20 year career in accounting.

One thing that does appear on both direct CV's and those from a recruiter are those boilerplate phrases that are repeated so often they mean absolutely nothing. You know, just like the most standard one that appears in almost every CV and is in the title of this post. Others you may see far too often are "I am conscientious, hardworking and trustworthy", the amazing revelation that someone "Works well under pressure" or posesses that most rarest of skills - "can communicate at all levels".

We have a very tasty latest entry for our Umbrella Bake Off. 

Daniel Bird from Accounting kept the competition strong and the office fed with his Carrot and Walnut Cake with cream cheese filling. 

We have 20 staff taking part so expect more than a bakers dozen of delicious cakes over the coming months! To make sure everyone in the department takes part they have the motto “No Bakey, No Cakey!” 

Customer Services Team support Stacey shaving her head for charity

Stacey, our brave Contracts Administrator, took the heart-warming decision to shave off her gorgeous hair at the weekend in support of her poorly grandma. Stacey has raised over £1,000 for Macmillan Cancer Support.

Her colleagues in Customer Services greeted her with matching bald heads this morning in support of her cause. Customer Services Manager Sarah said "We're all really proud of you Stacey and you still look hot!"  You can still sponsor Stacey here

 

Tres Leches from The Great Umbrella Bake Off

This week Roxy Gannon is battling it out with her Tres Leches Cake.

“The words “tres leches” means three milks in Spanish. And true to its name, this cake is made with three different milks. This coconut version of Tres leches cake is popular in my family every year in preparation for Eid. It’s simple to bake and gets its richness from a trio of coconut, sweetened condensed milk and evaporated milk. A topping of coconut adds an even yummier boost of sweetness.”

We have 20 staff taking part so expect more than a bakers dozen of delicious cakes over the coming months! To make sure everyone in the department takes part they have the motto “No Bakey, No Cakey!”
See similar recipe
 

Umbrella.co.uk launches new logo and strapline

Umbrella.co.uk have today launched our new Umbrella Logo with the strapline:

account | consult | reward

This change has been made to reflect that we offer more than just a contractor umbrella company or limited company accountancy services to contractors and freelancers.

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